Terms and Conditions
Welcome to our website.
TERMS & CONDITIONS
Your statutory rights are not affected by any of the following terms and conditions.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Black & White Bikes’ relationship with you in relation to this website.
Black & White Bikes is a trading name of Black & White Bikes Ltd
The term ‘Black & White Bikes’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in England. Our company registration number is 7498579. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks appearing on the service are trademarks of their respective owners.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Black & White Bikes’ prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
DELIVERY POLICY
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical.
RETURNS
Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to Black & White Bikes within 7 days of receipt. Subject to the following conditions:
Items are returned carriage paid.
Items are received in a resalable condition.
Items should be returned unused in their original condition in order to secure a refund.
Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
Items returned after 7 days from receipt may be subject to a restocking charge of not less than 10%. This does not affect your statutory rights.
We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
All returns are to be accompanied by the senders name and address, order reference number (these are found on the invoice), and reason for return. Please help us to help you.
We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.
Black & White Bikes are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.
SHORTAGES & DAMAGE
Please advise us of any problems with shortages or carrier damage within 5 days of receipt and we will do everything we can to rectify the problem.